Privacy Policy

This Privacy Policy explains how Impactline Bid handles information when you visit the website, create an account, connect Google sign-in, build a company profile, save opportunities, upload documents, or use AI features. It should be read with our Terms.

Depending on the features you use, we may collect:

• name, work email, company, and account credentials;
• Google account identifiers when you choose Google sign-in;
• company capabilities, classifications, locations, and preferences;
• saved opportunities, pipeline stages, tasks, notes, and documents;
• questions, prompts, feedback, and support communications.

Please do not provide classified information, controlled government data, or sensitive personal information that is not needed to use the service.

Our hosting and security systems may record technical information such as IP address, browser and device type, requested pages, timestamps, referral data, and diagnostic events. We use this information to run, secure, troubleshoot, and understand use of the service.

Impactline Bid collects procurement notices and related information from government systems and other public sources. That public-source information is not treated as your account information, although your searches, saved records, notes, and pipeline activity are associated with your account.

• provide authentication and keep your account secure;
• operate search, profile, pipeline, document, and AI features;
• personalize opportunity matching and generated bid materials;
• send verification, password-reset, security, and service messages;
• detect abuse, diagnose errors, and improve reliability;
• comply with law and enforce our agreements.

When you use an AI feature, the information needed for that request—such as your prompt, relevant opportunity details, and selected company profile information—may be sent to an AI service provider to generate a response. Do not include information in a prompt that you are not authorized to share with that provider.

We may share information with service providers that support hosting, email delivery, identity, security, storage, analytics, and AI processing, subject to appropriate contractual restrictions. We may also disclose information when required by law, to protect rights and safety, or as part of a merger, financing, acquisition, or transfer of the service.

We do not disclose your private workspace content to other Impactline Bid customers unless you direct us to or a collaboration feature clearly says that it will be shared.

Impactline Bid uses cookies that are necessary to sign you in, maintain your session, complete Google authentication, prevent certain attacks, and remember security-related choices. Blocking required cookies may prevent account features from working.

We retain information for as long as reasonably needed to provide the service, keep accounts secure, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by record type and backup cycle.

We use reasonable administrative, technical, and organizational safeguards. No internet service can guarantee absolute security, so use a unique password and notify us if you suspect unauthorized access.

You may update account and company profile information through the service. You may also request access, correction, or deletion of personal information by contacting us. We may need to verify your identity and may retain information when permitted or required by law. Rights can vary based on where you live.

Impactline Bid is a business service and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this policy as the service and our practices change. The date above shows the latest revision. Material changes will be communicated through the service or another reasonable channel.

Privacy questions or requests can be sent to privacy@impactline.org.